We value each and every single customer. Our top priority is making sure the items get delivered to our customers as soon as possible. Normally you will receive your order in 5 to 15 business days from the date that it is placed.

SHIPPING TIME :

This refers to the time it takes for items to be shipped from the US warehouse to the destination. After processing and leaving the warehouse, items usually take between 1 and 2 days to arrive.

Total Delivery Time = Processing Time(1-2 business days)+Shipping Time. The processing time varies based on the items you buy.

Orders are generally shipped within 48 hrs. (Monday – Friday) using USPS ,UPS, FedEx and DHL.

It takes around 5 to 10 business days to US, 10 to 15 business days to Australia, Germany, France and Italy.It may take longer than 15 business days to other countries.

Freight rules：

Freight rules: $6.99

Expedited shipping: $24.99

SHIPMENT CONFIRMATION:

You will receive a Shipment Confirmation email once your order has shipped containing your Tracking number(s). The tracking number will be active within 24 hours.

How To Track Order?

If you want to track your order, please click Track Order for information.

USPS tracking url: www.usps.com

Fedex Tracking link: www.fedex.com

DHL tracking link: www.dhl.com

SHIPPING DELAYS :

Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than the expected date due to invalid address, customs clearance procedures, or other causes.

ITEM NOT RECEIVED :

If you have successfully placed an order and have not received it yet while the tracking status shows it’s delivered. You need to contact the carrier to find your bag as once the item is bagged we don’t have control over it (once it’s by the carrier ), but if the issues still persist kindly Email us at [email protected] will try our best to assist you.

FEEL FREE TO CONTACT US

If you have any questions or advices, please contact us at:

Email: [email protected]

Address: 5230 Pacific Concourse Dr, Ste 100, Los Angeles, CA 90045, United States

Your may also contact us at the contact us page. Please click “contact us” button to submit a request.